Polycom SoundPoint IP 550 Telephone 2200-12550-001

The Polycom SoundPoint IP 550 is a four-line SIP desk phone that has superb sound clarity and is fully loaded with sought-after features. Polycom’s highly acclaimed HD voice technology provides an unbelievably rich, life-like experience to each and every conversation.  This phone includes an integrated XHTML micro-browser that allows for text messaging and web-based applications.  Polycom provides communication solutions that go beyond mere call-making. 

Key Features at-a-glance:

• Polycom SoundPoint IP 550 Telephone.
• Read More About Polycom SoundPoint IP 550 Telephone. (PDF)
• Up to 4 lines with up to 2 concurrent calls per line
• 320 x 160-pixel backlit grayscale graphical LCD
• White LED backlight with custom intensity control
• (4) context-sensitive soft keys
• (26) dedicated hard keys
  • (4) line keys with bi-color (red/green) LED
  • (8) feature keys
  • (6) display/menu navigation keys
  • (2) volume control keys
  • Illuminated mute key
  • Illuminated headset key
  • Illuminated hands-free speakerphone key
  • Dedicated hold key
• Dedicated RJ-9 headset port (Amplified headsets are recommended)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY adapter equipment
• Audio Features
  • Polycom HD Voice technology
  • Full-duplex hands-free speakerphone (Type 1 compliant with IEEE 1329 full duplex standards)
  • Codecs: G.722 (wideband), G.711 /A, and G.729A (Annex B)
  • DTMF tone generation / DTMF event RTP payload
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Acoustic echo cancellation
  • Background noise suppression
• Call Handling Features
  • Shared call / bridged line appearance
  • Flexible line appearance (one or more line keys can be assigned for each line extension)
  • Busy Lamp Field (BLF)
  • Distinctive incoming call treatment / call waiting
  • Call timer
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connected party information
  • Local three-way conferencing
  • One-touch speed dial, redial
  • Call waiting
  • Remote missed call notification
  • Intercom
  • Automatic off-hook call placement
  • Do not disturb function
• IETF SIP (RFC 3261 and companion RFCs)
• Built-in, auto-sensing IEEE 802.3af Power over Ethernet
• External Universal input AC adapter (included; 24V DC @ 500mA min.)
• Security
  • Transport Layer Security (TLS)4
  • Encrypted configuration files4
  • Digest authentication
  • Password login
  • Support for URL syntax with password for boot server address
  • HTTPS secure provisioning3
  • Support for signed software executables
• Network and Provisioning
  • Two-port 10/100 Mbps Ethernet switch
  • Manual or dynamic host configuration protocol (DHCP) network setup
  • Time and date synchronization using SNTP
  • FTP / TFTP / HTTP3 / HTTPS3 server-based central provisioning for mass deployments
  • Provisioning and call server redundancy supported
  • Web portal for individual unit configuration
  • QoS Support IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
  • Network Address Translation (NAT) support for static configuration and Keep-Alive SIP signalling
  • RTCP support (RFC 1889)
  • Event logging
  • Syslog
  • Local digit map
  • Hardware diagnostics
  • Status and statistics reporting
• Interoperability with Microsoft LCS 2005 for telephony and presence4
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user interface.
• Includes:
• SoundPoint IP 550 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal power adapter (including country-specific cord kit)
• Quick Start Guide
• Product registration card