Tele Technology Privacy Policy

Tele Technology takes your privacy seriously. If you have any questions about his privacy policy, please feel to phone us at 1-877-891-1911 or by letter at 8805 Solon Rd, Ste G4, Houston, Texas 77064

Tele Technology is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices.

This privacy statement covers the site http://www.ttechnologyinc.com and https://commerce76.datapipe.com/ttechnologyinc . Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact Jay Harper at 281-894-6606 or jharper@ttechnologyinc.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily address, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.

What Information We Collect

As part of the normal routine of business, it will be necessary for our web site or sales staff to collect certain information about you and/or your business.We collect only the Personal Information you voluntarily provide to us.

Our standard practice is to only collect personal information needed in the pursuit of processing your order.
We collect the following:

Your business name if applicable.
The first and last name of the person placing the order.
Your business / credit card billing address.
Your shipping address.
Your phone number.
Your fax number.
Your email address if needed.
Your credit card information if you are paying by credit card.

How This Information Is Used

The information collected above is used specifically for processing your orders. The information that you enter into our web site or give to us over the phone is entered into our accounting system and is used at the time of processing your order.

We use your mailing address to mail you a copy of your receipt .

We use your fax number to fax you certain requested documents, such as invoices, copies of receipts, return authorization documents or credit card authorization documents.

We will use your email address, if given, to email you a confirmation of orders placed online. We will also use your email address, if given, to reply to questions asked of us via email or by using a form on our web site.

It is our policy to never share your email address with ANY third party, and at this time, we do not email newsletters.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account. You may opt-out of these communications. Please see “Choice and Opt-out.”

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Choice/Opt-out

We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Storage and Access of Your Information

At this time our web site does not store your personal information and there is no access to information you have submitted in the past.

Your personal information is entered by hand into our accounting system. You may change your information in our system by telephone at 281-894-6606 | 877-891-1911

Access To Your Information By Employees

It will be necessary for employees of Tele Technology to have certain access to your personal information. We take great measures to limit access to your information to a need to know basis for personnel. Access to your information is always under strong password protection.

Security

All pages on our web site used for placing orders through our web site are encrypted by our web hosting servers.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can telephone us at 281-894-6606

Sharing Your Personally Identifiable Information With Third Parties

In certain case, we may be required to drop ship items you have ordered from a warehouse not located at our physical address. In these cases it is necessary for us to share your shipping address and the items you have ordered with our distribution centers for shipment. No other information is shared with them.

In order to ship your products, it is necessary for us to share your name and address information with the following shipping companies:

UPS
Fed Ex
USPS
DHL

Further, we are proud to tell you about Datapipe and www.Datapipe.com. Datapipe has been providing Tele Technology with web hosting and it's secure socket layer for over 7 years now. They also provide us with our SQL hosting. Datapipe hosts our secure shopping cart pages, they do not however process payments. All payments are processed in house via our merchant services account with Wells Fargo Bank.

These companies do not retain, share, store or use personally identifiable information for any other purposes.

Tell a Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Tele Technology does not store this information.

Log Files

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.

Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to only keep items in your shopping card and for UPS shipping calucations. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your name and address information only if you choose so during checkout of our shopping card, so you don’t have to enter it more than once. We do not use persistent cookies to track the interests of our users to enhance the experience on our site, nor do they store any payment info.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as online ordering, will be limited.

Some of our business partners (e.g., our leasing company) use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by Tele Technology, located at http://www.ttechnologyinc.com only and does not cover the use of cookies by any third party.

Site Advertisements

All advertisements and banners on this site belong to us, Tele Technology. They do lead to third party websites.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Tele Technology. Please be aware that we, Tele Technology, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

Co-Branded Sites

A cobranded site is another website, owned by another company, that carries the Tele Technology logo and name. OUr use of cobranded sites is limited to our relationship with our leasing company, Marlin Leasing. Whenever you apply for a lease or perform a lease payment calculation, you are not performing these things on our website, located at www.ttechnologyinc.com. Any information that you fill into the cobranded leasing pages is collected and owned by Marlin Leasing for the purpose of approving your lease or checking lease payment rates.

Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to portect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Changes To This Policy

If we deicide to change our privaly policy, we will post these changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.