NEC Aspire CTI Manual Part 2
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NEC Aspire CTI Manual Part 2How to Install & Program the NEC Aspire CTI Manual Part 2.
Excerpts Section 1: Introduction 1-2 Section 1: Introduction Aspire CTI Manual General Description The NEC Infrontia Aspire has capability to use Computer Telephony Integration (CTI). It uses the Telephony Application Programming Interface (TAPI) 2.1 protocol. To allow CTI an Ethernet interface is present on the NTCPU. TAPI 2.1 based CTI realises third party call control features such as ACD, Predictive Dialing, and Call Routing. Section 1: Introduction Aspire CTI Manual Section 1: Introduction 1-3 1 Requirements Following are the minimum specifications required to use CTI (TAPI2.1) interface feature. Telephone System IP1E-NTCPU CTI Server Note: The above are the specification for TAPI set-up only. They may differ when you install an application. A dedicated PC Server is recommened for Aspire CTI Server. The setup requires you to be logged onto the PC Server as a Local Administrator. The server should be connected to the network via the TCP/IP Protocol (Including WINS, DNS services), and should include the appropriate number of Client Access Licenses. An IT Administrator is normally required during the installation. The backup procedure and virus defence is the responsibility of the customer. CTI Client PC (Optional) The setup requires you to be logged onto the PC Server as a Local Administrator. The server should be connected to the network via the TCP/IP Protocol (Including WINS, DNS services), and should include the appropriate number of Client Access Licenses. An IT Administrator is normally required during the installation. Operating System Windows NT Server (Min SP6a) Windows 2000 Server (Min SP3) Microsoft Windows Server 2003 CPU Pentium 500MHz or higher recommended Memory 256MB or more Drives Free Space 10GB or over CD-Rom Drive Operating System Windows ME Windows 2000 Professional (Min SP3) Windows XP Professional (Min SP1) CPU Pentium 500MHz or higher recommended Memory 256MB or more Section 1: Introduction 1-4 Section 1: Introduction Aspire CTI Manual Requirements The Ethernet interface is located on the NTCPU. This is a 10/100MB RJ45 Ethernet connection. The following basic commands must be set. 10-12 : NTCPU Network Settings Assign a TCP/IP Address, Subnet Mask and Default Gateway to the NTCPU. 10-20 : External Equipment LAN Settings Assign the TCP port and Keep alive timer. 10-12-01 IP Address Aspire IP Address = 0-255.0-255.0-255.0-255 10-12-02 Subnet Mask Aspire Subnet Mask = 0-255.0-255.0-255.0-255 10-12-03 Default Gateway Aspire Default Gateway = 0-255.0-255.0-255.0-255 TCP Port No 0-65535 (8181 Recommended) Keep Alive Timer 0-255 seconds (Default 30 Seconds) |
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